Mediation or conflict management in school

چکیده

Conflicts between students are a part of daily school life. If they are not supervised in a constructive way, conflicts can prevent the school from reaching its objectives and will affect negatively the school climate. Mediation is one of the approaches, which aims to reduce conflict between individuals and groups at home, school or workplace. Acquiring resolution skills may provide students with the necessary tools to solve their own conflict in a responsible and productive way. This kind of training can also enhance students self-esteem and will improve their communication skills. This article reviews the history of mediation in western countries and describes essential elements of adult and peer mediation programs. At the end, the advantages and limits of mediation training and its possible applications for Iranian schools are discussed.

کلیدواژه‌ها


عنوان مقاله [English]

Mediation or conflict management in school

چکیده [English]

Conflicts between students are a part of daily school life. If they are not supervised in a constructive way, conflicts can prevent the school from reaching its objectives and will affect negatively the school climate. Mediation is one of the approaches, which aims to reduce conflict between individuals and groups at home, school or workplace. Acquiring resolution skills may provide students with the necessary tools to solve their own conflict in a responsible and productive way. This kind of training can also enhance students self-esteem and will improve their communication skills. This article reviews the history of mediation in western countries and describes essential elements of adult and peer mediation programs. At the end, the advantages and limits of mediation training and its possible applications for Iranian schools are discussed.

کلیدواژه‌ها [English]

  • Mediation
  • Conflict Management
  • school life
  • Communication skills
  • resolution skills
  • Self-esteem
  • peer mediation programs